Projects sharing features with Helpy

This project is a self-hosted project management platform and collaboration tool designed for private deployment on owned servers. It provides a workspace for tracking tasks and issues, utilizing a container-based application stack to orchestrate the deployment of backend services and databases. The platform functions as a unified workspace that synchronizes data from GitHub repositories and integrates Gmail accounts. It incorporates conversational AI chatbots and translation tools for automated text and voice interactions, alongside a real-time communication hub featuring audio and video cal

Frappe Helpdesk is a customer support platform built on the Frappe framework. It serves as a ticketing management system for routing customer requests to agents and tracking the lifecycle of support issues from submission to resolution. The system includes a self-service knowledge base for creating searchable libraries of help articles and an SLA monitoring tool for defining and tracking response time targets. The platform manages the coordination of customer issues through agent and user portals. It provides capabilities for support team workflow automation, such as automatic ticket assignm

Zammad is an open-source ticketing software designed for tracking and resolving customer requests. It functions as an omnichannel help desk system that merges communication streams from email, chat, and social media into a unified ticket management interface. The platform distinguishes itself through a programmatic REST API for managing users, tickets, and knowledge base entries via OAuth2. It integrates identity management using SAML, LDAP, Active Directory, and Kerberos to provide single sign-on for support staff. The system includes tools for help desk automation, such as the definition o

osTicket is an open-source help desk software and ticket management system designed to centralize customer support inquiries from emails, web forms, and API requests. It functions as a multi-channel support tool that converts incoming communications into a structured queue for agent resolution and IT help desk management. The platform features a dedicated customer support portal where users can submit requests, track ticket status, and access a self-service knowledgebase of help articles and FAQs. It integrates secure OAuth2 email authentication to retrieve and send messages without storing l

This project is an open-source, self-hosted helpdesk system designed to centralize customer support operations. It functions as an omnichannel platform that aggregates inquiries from email, social media, and messaging services into a unified dashboard, while providing a dedicated portal for customers to track requests and access self-service documentation. The system distinguishes itself through deep integration with e-commerce platforms, allowing agents to view customer order history and profile data directly within the ticketing interface. It features a modular architecture that supports cu

OpenChat is a conversational AI agent builder and customer service automation platform that uses large language models to power customer support chatbots across multiple channels. It provides tools for defining AI agent behavior, training on custom knowledge, managing actions, and controlling autopilot responses per channel. The platform enables deploying AI agents on web, phone, email, SMS, and WhatsApp, with a unified inbox for managing conversations across all channels. It includes CRM synchronization, automated workflows, contact segmentation, and analytics for tracking customer satisfact

Akaunting is a modular business enterprise resource planning system and self-hosted accounting software. It provides a comprehensive platform for small business financial management, centering on a double-entry bookkeeping system with a general ledger and chart of accounts. The platform is designed for extensibility through a module-based architecture and a dedicated marketplace for procuring third-party applications. It supports multi-tenant data isolation and utilizes role-based access control to manage granular user permissions. Its capability surface covers a wide range of business opera

This project is a community-curated directory of open-source software designed for deployment in private server environments and home labs. It serves as a comprehensive resource for discovering independent, self-hosted alternatives to mainstream cloud services, enabling users to maintain full data ownership and control over their digital infrastructure. The directory is structured through a hierarchical taxonomy that organizes a vast collection of applications into logical categories, ranging from media management and data analytics to private communication and team productivity tools. It dis

Discourse is an open-source forum engine designed to facilitate long-form threaded conversations and community management. Built as a server-side application, it provides a structured, category-based interface for interactive online communities, supporting user authentication, moderation, and real-time content delivery. The platform utilizes a relational database to manage complex relationships between users, topics, and site settings. The application distinguishes itself through a modular architecture that allows for custom plugins and themes, enabling the adaptation of discussion spaces to

Wekan is an open-source, self-hosted Kanban project management tool used for organizing workflows through boards, lists, and cards. It is a real-time web application that allows teams to manage tasks on private infrastructure. The platform distinguishes itself with extensive data migration tools, specifically for importing boards and cards from Trello. It supports enterprise-grade identity integration via LDAP, OpenID Connect, and OAuth2, and offers flexible storage options including PostgreSQL as a primary relational backend and pluggable cloud storage for attachments. The system covers a w

Activepieces is an open-source, self-hosted workflow automation platform designed to connect third-party applications through modular triggers and actions. It provides a low-code integration framework that allows users to build, manage, and execute complex business logic sequences within isolated, sandboxed environments. The platform distinguishes itself through its focus on embeddability and enterprise-grade security. It features an embedded automation builder that can be integrated into external applications via iframes, supported by comprehensive identity and access management tools such a

OpenProject is an open-source work management and project portfolio platform designed for tracking tasks, managing project lifecycles, and overseeing strategic objectives. It provides a centralized environment for organizing team workflows through agile boards, Gantt charts, and roadmaps, while supporting complex project hierarchies and resource capacity planning across large organizations. The platform distinguishes itself through specialized support for building information modeling, allowing teams to import, visualize, and coordinate 3D models and construction issues directly within a web

Gauzy is an open business management platform and multi-tenant enterprise resource planning system. It provides a modular business framework designed to manage core organizational operations through a unified web interface or as a headless business API. The platform is distinguished by its integration with the Model Context Protocol, allowing it to act as a server that exposes business data and system functions as tools for AI assistants. It utilizes a dynamic plugin architecture and a dedicated marketplace to extend core business entities and services. The system covers a broad range of ope

Libredesk is an omnichannel support management system designed to unify live chat and email communications into a single dashboard. It provides a comprehensive environment for managing customer interactions, agent roles, and team assignments to organize support workloads. The project distinguishes itself through AI customer support automation, which includes generating automated responses and refining message tones. It also supports the development and integration of custom chat widgets using WebSockets and JavaScript APIs. The system covers a broad set of capabilities, including customer re

Faveo Helpdesk is an open-source, self-hosted customer support platform designed to centralize inquiries from multiple communication channels into a unified dashboard. Built on the Laravel framework, it provides a structured environment for teams to track, prioritize, and resolve support requests through automated routing and management workflows. The platform distinguishes itself through its focus on automated support orchestration and service operations management. It includes a conversational workflow builder that allows for the creation of automated chat sequences and intelligent routing

Copilot is a self-hosted customer support platform that uses large language models and vectorized knowledge bases to automate user assistance. The system consists of an embeddable AI chat widget for website integration, a containerized management dashboard, and a vector database knowledge base. The platform includes an API orchestrator that processes structured API specifications, allowing language models to interact with external endpoints and operations. It manages specialized context for responses by indexing API definitions and documentation within a vector database. The infrastructure c

ToolsOfTheTrade is a comprehensive, curated directory designed to help developers and operational teams discover software services for a wide range of technical and business requirements. It functions as a centralized resource catalog, indexing tools that support the entire software development lifecycle, infrastructure management, and organizational productivity. The project distinguishes itself by providing a structured index of both hosted and self-hosted solutions, enabling users to identify specific utilities for tasks ranging from continuous integration and project planning to applicati

OpenChat is an AI chatbot management platform used for building, deploying, and managing custom agents powered by large language models. It serves as an omnichannel customer support suite that integrates language model automation with communication channels including email, SMS, social media, and voice. The platform features a retrieval-augmented generation knowledge base integrator that ingests documents, websites, and codebases to provide context-aware responses. It includes a dedicated privacy layer for the detection and removal of sensitive personal and health information to maintain regu

django-cms is a content management system built on Django for creating and managing hierarchical pages and reusable content blocks. It functions as an enterprise framework and modular page builder for organizing website layouts and managing complex digital content. The system features a frontend inline content editor that allows users to modify page titles and body content directly on the live site via an interactive toolbar. It provides a multilingual platform for translating pages and localized content across different languages, including built-in translation fallback support. Additionally

Converse.js is an embeddable, self-hosted XMPP chat client that runs entirely in the browser. It communicates with XMPP servers using standard XML stanzas over WebSocket or BOSH transports, and provides end-to-end encryption through the OMEMO protocol with double ratchet algorithm and X3DH key exchange. The client is built on a plugin-based architecture that allows extending core functionality at runtime without modifying the client itself, and uses a DOM-based rendering approach with an event-driven message bus for internal coordination. The client manages message history through XEP-0313 Me

This project is a self-hosted community engine and forum software designed for hosting threaded discussions. It functions as a JSON API community platform, exposing all data and functionality through a standardized interface to support a single-page application architecture. The system is built to be a multi-language discussion board with integrated localization and language pack support. The platform is defined by a modular architecture that allows for extensive customization through an extension-based plugin system. This extensibility enables the modification of core behavior, the addition

Tabulator is an interactive data table library and virtual DOM data grid used to create high-performance tables from JSON or arrays. It functions as a hierarchical data viewer and a spreadsheet interface component, capable of rendering thousands of records efficiently through viewport-based virtualization and progressive loading. The library distinguishes itself by providing a full spreadsheet interface mode with multi-sheet management, cell range selection, and bulk copy-paste capabilities. It supports complex data architectures, including nested data field mapping, expandable tree structure

Blowfish is a responsive theme for the Hugo static site generator, designed for creating content-focused websites. It utilizes the Tailwind CSS UI framework for utility-first styling and a Go-based engine to transform templates into plain HTML. The project features a technical content renderer that transforms LaTeX and Mermaid syntax into mathematical equations and SVG diagrams. It includes a serverless search system that generates a JSON index at build time for client-side retrieval and a multilingual publishing framework with support for right-to-left scripts. The theme covers a broad rang

Viewers is a zero-footprint DICOMweb medical imaging viewer and a modular plugin framework. It serves as a diagnostic interface for rendering 2D and 3D medical images, providing a web-based clinical workflow engine to automate image layouts and toolsets. The project distinguishes itself through a highly extensible architecture that allows for the development of custom clinical workflows, specialized viewing modes, and the integration of external functional extensions. It includes a dedicated command line interface for managing these plugins and supports white-labeling through a comprehensive

Grav is a flat-file content management system that eliminates the need for a traditional database by storing site content and configuration in human-readable Markdown and YAML files. Built as a modular PHP web framework, it uses a hierarchical page routing system where the physical directory structure directly determines the site's URL paths. The platform is distinguished by its event-driven plugin architecture and a command-line interface that prioritizes system administration, deployment, and maintenance tasks. It utilizes a blueprint-driven system to generate administrative forms from stru

This project is a self-hosted forum software and extensible community platform designed to facilitate online discussions and member engagement. It functions as a REST API discussion engine, providing a backend that manages community interactions and forum data via a standardized JSON interface for external applications. The platform is distinguished by a modular architecture that allows for deep customization through a package-based extension system and an interface extension framework. It employs an extender-based customization model, enabling external modules to modify internal system behav

Vendure is a Node.js e-commerce engine and headless commerce framework built with NestJS and TypeScript. It serves as a multi-channel commerce platform that manages product catalogs, orders, and customers via a strongly typed GraphQL API. The platform is distinguished by its highly extensible architecture, featuring a customizable administrative dashboard where developers can inject custom React components and entity views. It supports multi-channel commerce, allowing the isolation of products, currencies, and regional catalogs from a single unified backend. The engine covers a broad range o