twentyhq/twenty

Features

• CRM Frameworks - Building tailored customer relationship management systems by defining data models, business logic, and user interface components as version-controlled code.
• Application Development Platforms - Provides a headless framework for building, versioning, and deploying custom CRM applications through a code-first approach.
• Business Management Platforms - Provides a managed workspace environment for centralizing business data and customer relationship management operations.
• Customer Relationship Management Systems - Provides a comprehensive environment for managing customer records, business logic, and data relationships within a unified workspace.
• Headless CRM Frameworks - Building custom customer relationship management systems by defining data models, business logic, and user interfaces as version-controlled code.
• Data Modeling Frameworks - Adjust the structure of your information tracking to match specific business processes and organizational requirements, ensuring that every field serves a clear purpose for your team.
• Data Modeling Tools - Enables the definition of bidirectional relationships between custom data objects to establish structured associations across the application.
• Data Models - Utilize predefined data entities like people, companies, and tasks to manage core business information, with the ability to customize or deactivate them as needed.
• Data Schema Management - Enables the definition and modification of custom data models, objects, and relationships through a declarative schema-first approach.
• Schema Configuration Tools - Configure object fields by defining unique constraints, managing field visibility through deactivation, and using workflows to enforce data requirements or perform automated calculations.
• Schema-Driven Data Modeling - Defines custom objects and relationships through code to automatically generate database structures and corresponding REST and GraphQL API endpoints.
• Application Development Frameworks - Provides a code-first environment for defining custom data models, business logic, and user interfaces to build tailored business applications.
• Application Frameworks - Provides a code-first framework for defining data models, business logic, and user interfaces to build custom CRM applications.
• Application Scaffolding Tools - Provides command-line tools to initialize and scaffold custom CRM applications with predefined data models and business logic.
• Extensibility Frameworks - Provides a modular environment for building custom business logic, UI components, and automated workflows that integrate directly into the platform architecture.
• Schema Definition Frameworks - Enables developers to define custom application entities and data models using a code-first, type-safe approach.
• Server-Side Logic Frameworks - Enables the definition of custom server-side business logic and event-driven workflows through a code-first framework approach.
• API Generators - Automatically exposes REST and GraphQL endpoints that mirror custom data schema and field definitions in real time.
• Schema-Driven API Generators - Automatically exposes REST and GraphQL endpoints by reflecting on declarative data models defined in the application source code.
• Sales Workflow Definitions - Define custom sales stages within the data model to track opportunities through a structured process that matches your specific business requirements.
• Data Modeling - Connect records from different objects by defining one-to-many or many-to-one relationships, specifying target objects and field names for both sides of the connection.
• Object Modeling Systems - Define custom objects to store business-specific information by configuring singular and plural names, icons, and descriptions within the data model settings.
• Schema Management - Manage custom and standard objects by deactivating them to hide them from the interface while preserving data, or deleting custom objects entirely when no longer needed.
• Configuration-as-Code Frameworks - Manages data structures, security policies, and application configurations through version-controlled definitions that synchronize with the deployment environment.
• AI Automation Workflows - Integrate artificial intelligence into automation workflows to perform data enrichment, content classification, and summarization for intelligent decision-making.
• Business Application Platforms - A modular environment that integrates custom server-side logic, automated workflows, and external service connections into a centralized workspace.
• Business Process Automation - Execute follow-up actions like updating records, creating onboarding assignments, and notifying team members immediately after a deal reaches a successful closing stage.
• Business Workflow Automation - Automates business processes by triggering workflows based on record changes, scheduled events, or incoming webhooks.
• Communication Aggregation Platforms - Connect email accounts and calendar services to a unified workspace to manage team discussions and scheduling in one place without switching between different external applications.
• Communication Tracking Systems - Link emails from connected mailboxes to relevant records automatically to view communication history directly within records.
• Pipeline Management - Customize pipeline views by displaying key fields, enabling column-level aggregations for metrics like deal totals, and toggling compact layouts for better visibility.
• Sales Pipeline Management - Create a Kanban-style view for opportunities to visualize deal progress across different stages in a drag-and-drop interface.
• Workflow Automation Engines - Update record fields automatically by triggering logic that processes existing data and writes the resulting values back into the system for accurate reporting.
• Data Management Interfaces - Create, update, delete, search, or upsert records within a selected object by configuring fields and filter criteria to manage data throughout a workflow.
• Data Query Filters - Filter records by selecting fields, operators, and values to narrow down data, with support for multiple combined filters and easy removal of individual or all criteria.
• Data Querying Interfaces - Provides type-safe clients that enable autocompletion for data queries and mutations based on the defined schema.
• Database Event Hooks - Executes custom server-side logic automatically in response to record-level create, update, and destroy operations within the data model.
• Relational Data Modeling - Follow best practices for data modeling by planning relationships, using consistent naming conventions, and limiting the number of relations to maintain workspace performance.
• Application Configuration Frameworks - Provides a declarative system for defining application identity, environment variables, and workspace-level configurations.
• Command Line Interfaces - Provides a command-line interface for scaffolding new applications and managing workspace deployments.
• Hot Reloading Tools - Synchronizes local code modifications with the running server in real time to enable rapid iteration during application development.
• Project Scaffolding - Provides an interactive command-line interface to generate boilerplate entity definitions and configuration files for custom data models.
• Workflow Automation Engines - Provides a server-side runtime for executing event-driven workflows and iterating over data collections to automate business processes.
• Application Deployment Platforms - Enables the deployment of custom-built applications to private servers through package management and versioned releases.
• Application Lifecycle Management - Provides command-line utilities for managing application deployment, versioning, and operational tasks throughout the software lifecycle.
• Cloud Deployment Platforms - Offers a managed cloud service for deploying and hosting workspaces without requiring manual infrastructure management.
• Deployment Platforms - Provides options for rapid cloud-hosted deployment or self-hosted containerized infrastructure to ensure full data ownership.
• Local Development Environments - Run a local server instance using containerized environments to host and test custom application definitions, data models, and UI components during development.
• Self-Hosting Solutions - Provides containerized deployment configurations for hosting the platform on private servers to ensure full control over data and environment.
• Integration Platforms - Enables seamless data exchange and event-driven automation by connecting external services through standard web protocols and secure authentication.
• Runtime Environments - Set up secure execution environments for logic functions by selecting appropriate drivers to isolate user-provided code from the system.
• Access Control Policies - Configure granular access control by setting object-level and field-level permissions that cascade from global defaults to specific overrides for precise data security and visibility management.
• Access Control Systems - Manage user access by creating custom roles, assigning members to roles, and defining default roles for new workspace members to ensure consistent security across the organization.
• API Authentication Strategies - Secures data connections using bearer tokens and role-based permissions to ensure every request follows defined security and access policies.
• Identity and Access Management - Enables granular control over user access by defining custom roles and specific permissions for secure data management.
• Role-Based Access Control - Assign roles to workspace members, API keys, and AI agents to control their access, and configure a default role for new members.
• Role-Based Access Management - Create and manage custom roles to define access levels for workspace members, API keys, and AI agents within the system.
• Component Rendering Engines - Enables the composition and isolated execution of custom user interface components within the application layout.
• Declarative Layout Engines - Assembles custom user interfaces by injecting modular React components into a framework-managed layout engine via code-based definitions.
• Layout Builders - Configure the visual layout of record pages by dragging, resizing, and arranging widgets on a grid to create a tailored view that applies to all records.
• Layout Configuration Frameworks - Provides a declarative system for defining and composing custom user interface layouts and record pages using code.
• Layout Engines - Enables the composition of custom user interfaces by arranging tabs and widgets on record detail pages.
• Sandboxed UI Components - Renders custom interface components in an isolated, sandboxed environment to ensure secure and performant execution.
• Conversational Data Interfaces - Interact with CRM data using natural language queries to find records and generate insights within a conversational interface.
• Open Source Applications - Open-source CRM system for customer data management.
• Business Operations - Modern CRM for managing customer relationships.
• Collaboration And Management - CRM platform for managing customer relationships.
• Communication History Trackers - View and manage email history by syncing threads to records, enabling context tracking and automatic contact creation.
• Data Change Listeners - Start a workflow automatically when changes occur to an existing record, with options to monitor specific fields for updates.
• Event-Driven Business Logic - Start a workflow automatically when a new record is created in a specific object, such as a person, company, or custom entity.
• Schema Definition Frameworks - Configure new relation fields within the data model settings by selecting target objects and defining field names for both the source and destination objects.
• Workflow Orchestrators - Create multiple parallel execution paths from a single workflow node to build complex automations with different outcomes based on your data.
• Containerization - Packages applications and their dependencies into isolated environments to ensure consistent performance across local development and production hosting.
• Authorization Frameworks - Configure granular access rules for objects, fields, workspace settings, and actions, including default permissions and specific overrides for individual objects.
• Dashboard Layout Engines - Organize widgets and tabs to create intuitive, personalized dashboards that provide a clear overview of important business metrics.
• AI Agents - Enables the definition of reusable AI agent instructions and system prompts to automate tasks and provide intelligent support.
• Autonomous Agents - Executes multi-step tasks like data enrichment and email drafting through autonomous agents that follow conditional logic and approval workflows.
• Calendar Integration Services - Sync calendar events automatically to records to maintain a comprehensive history of meetings with contacts and companies.
• Data Management Interfaces - Provides configurable table, kanban, and calendar views to organize and filter business data effectively.
• Internal Tooling Frameworks - Developing custom internal applications that integrate directly into a unified workspace with shared authentication, navigation, and data access.
• Kanban Boards - Manage workflow stages by dragging and dropping cards between columns to update their status as they progress through a defined process.
• Transactional Email Services - Automate personalized email delivery by triggering messages based on CRM events, using dynamic variables, conditional logic, and scheduled delays for effective communication.
• Custom Data Fields - Create custom fields for standard or custom objects to capture business-specific information, with options for unique constraints, default values, and specific field-type configurations.
• Data Integrity Constraints - Configure custom unique fields in the data model to prevent duplicate records and ensure data integrity during imports.
• Data Mapping Tools - Maintain data consistency across linked entities by triggering automated updates that map information between different objects whenever a change occurs in the system.
• Deployment Pipelines - Sync local source code changes to a running server instance in real-time, or perform one-shot deployments for automated CI pipelines and scripted workflows.
• Webhook Integrations - Set up webhooks to receive HTTP POST notifications whenever records are created, updated, or deleted, including support for custom object types.
• Authentication Security Policies - Secure your account by enabling two-factor authentication via authenticator apps and updating your password to meet minimum length requirements for enhanced protection against unauthorized access.
• Authentication Strategies - Implements standard OAuth authorization flows to enable secure authentication and data access for users and external services.
• Execution Monitoring Systems - Monitor and manage workflow executions by viewing run history, inspecting step-by-step progress, debugging errors, and re-triggering workflows as needed.
• Kanban Boards - Create a visual board view for any data object by mapping a select field to columns and organizing records as cards that move through stages.
• UI Widgets - Embed functional widgets like fields, related records, calendars, and charts into record pages to display and interact with data directly within the user interface.
• Agent Access Controls - Assign specific roles to AI agents to restrict their access and modification capabilities, ensuring compliance for automated processes.
• Agent Frameworks - Enables the creation of specialized AI assistants with custom system prompts and assigned skills for automated workspace tasks.
• AI Agent Skills - Enables the creation of structured instructions and capabilities that allow agents to perform automated tasks like research and outreach.
• Access Control Systems - Twenty invites users, assigns roles, and oversees team access to ensure that everyone has the appropriate level of visibility and control.
• Activity Monitoring Tools - View email activity automatically linked to records based on email addresses and existing relationships within the system.
• Application Configuration Frameworks - Enables the declaration of application identity, default roles, and marketplace metadata for registration within the host environment.
• Business Dashboards - Enables the creation and sharing of team-wide insights and metrics through organized grid-based workspace dashboards.
• Business Process Analytics - Monitor deal velocity by automatically recording entry timestamps and calculating the duration spent in each pipeline stage using custom fields and automated workflows.
• Calendar Integration Tools - Automates the synchronization of calendar events and meeting participants directly into the CRM data model.
• Command Palettes - Enables rapid execution of system-wide tasks and navigation through keyboard shortcuts to improve operational efficiency.
• Communication Automation - Use intelligent agents to triage incoming messages and send personalized, threaded replies directly within existing email conversations to maintain consistent communication with contacts.
• Contact Management Systems - Configure automatic contact creation rules based on email activity, choosing whether to create contacts from all or specific email types.
• Dashboarding Tools - Adjust display settings, group data, and resolve configuration errors to visualize records effectively within dashboard widgets.
• Data Grid Interfaces - Organize and display records in a spreadsheet-like interface with configurable columns, grouping capabilities, and adjustable widths for efficient data management and analysis.
• Data Visualization Tools - Organizes information into table, kanban, and calendar layouts with custom filters to improve data accessibility and team efficiency.
• Email Integration Services - Automatically links email threads to CRM records and enables direct messaging from within the application interface.
• Email Management Tools - Provides granular controls to define the level of email detail shared with team members, including metadata, content, and attachments.
• Sales Pipeline Automation - Create invoices or quotes in external accounting systems by triggering automated workflows whenever a deal reaches a specific stage in the sales pipeline.
• User Management Systems - Manage workspace members by viewing active users, editing profile details, impersonating accounts for troubleshooting, updating roles, and removing access when necessary.
• Batch Data Processing - Enables efficient bulk creation, updates, and deletions of records through optimized API requests.
• Data Filtering Engines - Filter chart data using field-based conditions and relative date ranges to focus visualizations on specific segments of your records.
• Data Grouping Engines - Organize table records into collapsible sections by selecting a specific field to group data, with options to sort or hide individual groups for better visibility.
• Data Import and Export - Import or export data using standard file formats or programmatic interfaces to ensure your information remains portable and easy to move between different systems as needed.
• Data Import Services - Import company records from spreadsheet files by mapping columns, validating data formats, and resolving conflicts to populate the database with organizational information.
• Data Synchronization Services - Update product catalogs on a recurring schedule by querying external data warehouses, transforming the retrieved information, and upserting records to keep the system current.
• Data Synchronization Utilities - Automates record management by intelligently updating existing entries or creating new ones based on match criteria.
• Data Validation Frameworks - Validate imported data before final processing to identify and resolve formatting, uniqueness, or relationship errors directly within the user interface without affecting existing records.
• Database Indexing - Optimizes database query performance by allowing the definition of single or multi-column indexes and unique constraints on custom data objects.
• Relational Mapping Utilities - Create many-to-many relationships between data objects by configuring a junction object that links two entities, allowing multiple records on both sides to be associated together.
• Application Installers - Enables the installation and version-controlled deployment of custom applications into the workspace via CLI or interface.
• Development Environments - Provides comprehensive instructions and scripts for initializing local development environments, including database and dependency setup.
• Live Reloading Tools - Monitors local source files and automatically synchronizes updates to a connected server instance for immediate reflection.
• Package Managers - Enables the integration and automated bundling of external code packages into custom business logic and components.
• Project Scaffolding Tools - Provides a structured framework for organizing application code and entities to enable automated detection and project management.
• CI CD Pipelines - Automates application testing and deployment processes through pre-configured workflows triggered by code updates.
• Configuration as Code - A system for managing data structures, security policies, and application configurations through version-controlled definitions that synchronize with the deployment environment.
• Container Orchestration Configurations - Set up and manage containerized deployments to ensure consistent performance and reliable hosting across development and production environments.
• Email Account Integrations - Connect multiple email accounts to a single user profile to manage personal and team inboxes within a unified interface.
• Email and Calendar Integrations - Synchronizes external email and calendar accounts to manage messages and events directly within the workspace.
• Webhook Integration Services - Initiate automated processes by sending data to a unique URL, allowing seamless integration with external web forms, third-party applications, and custom software systems.
• Webhooks - Sends automated messages to external applications when specific events occur to enable real-time data synchronization.
• AI Access Control Policies - Enforces granular security by restricting artificial intelligence access to sensitive data objects and fields based on user roles.
• Authentication Providers - Enables the configuration of third-party OAuth providers to facilitate authenticated API interactions with external services.
• Execution Sandboxes - Isolate server-side logic in Node.js processes and client-side UI in Web Workers to ensure secure data access and controlled communication with the host environment.
• OAuth Integration Managers - Provides built-in synchronization and secure authentication for external email and calendar accounts via OAuth.
• Single Sign-On Providers - Twenty integrates single sign-on providers to streamline user authentication and enforce centralized security policies across your entire organization.
• User Account Management - Secure user accounts by updating passwords, enabling two-factor authentication, or permanently deleting the account and associated data through the profile settings interface.
• Lifecycle Management - Enables the execution of custom logic during application lifecycle events for initialization, cleanup, and state synchronization.
• Command Palettes - Provides a centralized interface for users to trigger common tasks and navigate application features via searchable command entries.
• Dashboard Widgets - Add and configure interactive components to display real-time data visualizations and summaries on your main dashboard.
• Dashboarding Frameworks - Visualize data using various widget types, including charts and rich text blocks, to monitor performance and trends.
• Data Visualization Views - Display custom fields in table views by toggling visibility and reordering columns through the field options menu.
• Host Communication Interfaces - Enables sandboxed components to trigger navigation, display notifications, and manage application-level states within the host environment.
• Interface Customization - Customize workspace preferences and user interface behaviors to create a tailored environment that matches your team's working style.
• API Documentation Tools - Generates and exposes standardized API schemas to facilitate integration and clear communication between services.
• HTTP Request Handlers - Enables the execution of custom business logic in response to incoming HTTP requests by providing access to headers and query parameters.

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