immense/Remotely
Remotely
Remotely este o suită de gestionare a desktop-ului la distanță și un orchestrator de dispozitive multi-tenant conceput pentru organizarea utilizatorilor și a mașinilor în organizații izolate. Servește ca un sistem centralizat pentru controlul ecranelor la distanță, executarea de scripturi pe mașini îndepărtate și gestionarea tichetelor de suport tehnic.
Platforma se distinge printr-un arhivator dedicat de sesiuni la distanță care înregistrează și salvează sesiunile de control desktop pe un server central pentru audit și revizuiri de securitate. Include, de asemenea, un portal de suport public unde utilizatorii finali trimit cereri care declanșează notificări pe un dashboard administrativ, alături de capabilități pentru branding personalizat al instalatoarelor și clienților de suport.
Sistemul acoperă administrarea computerelor la distanță prin controlul ecranului și al input-ului, executarea de comenzi shell cu urmărirea istoricului și monitorizarea stării dispozitivelor. Securitatea este gestionată prin autentificare bazată pe token și capacitatea de a bloca dispozitivele neautorizate prin identificare sau adresă pentru a declanșa dezinstalarea automată.
Features
- Remote Administration Interfaces - Provides a centralized interface for controlling screens and inputs of distant computers for troubleshooting and administration.
- Remote Desktop Interfaces - Provides a centralized remote desktop interface for controlling the screens and inputs of distant devices.
- Multi-Tenant Device Groups - Organizes users and devices into isolated organizations to manage access across different clients or departments.
- Remote Shell Interfaces - Proxies terminal commands from a web interface to local shell processes on distant machines through a bidirectional bridge.
- Remote Desktop Frame Captures - Captures local desktop frames and transmits them as a continuous data stream for real-time remote viewing.
- Multi-Tenant Hierarchy Organizers - Groups users and devices into isolated organizational hierarchies to manage multi-tenant access and data.
- Multi-Tenant Isolation - Segments devices and users into distinct logical organizations to ensure strict data privacy and administrative isolation.
- Device Orchestrators - Acts as an administrative platform for organizing users and machines into isolated organizations for scalable support.
- Token-Based Authentication - Secures external requests and device connections by validating unique access tokens against a server-side registry.
- Remote Desktop Environments - Ships a centralized system for remote desktop access and script execution using SignalR and .NET.
- Remote Script Execution - Enables the execution of shell commands and scripts across multiple remote endpoints from a centralized management server.
- Remote Session Audits - Records and archives remote desktop control sessions to a central server for security auditing and compliance.
- Customer Support Portals - Implements a public-facing portal where users can independently submit support requests to an administrative dashboard.
- Remote Technical Support Tools - Offers a comprehensive workflow for collecting user support requests and providing remote assistance via a branded client.
- Help & Support Systems - Provides a public interface for end users to submit support requests that trigger administrative notifications.
- Device Connectivity Restrictions - Restricts device access by banning specific hardware identifications or addresses to trigger automatic uninstallation.
- Device Health Scripts - Provides health monitoring of remote devices through the execution of custom scripts and API notifications.
