Peppermint is a self-hosted suite of business tools comprising a customer support ticketing system, a client relationship management system, and a markdown-based project notebook. It provides a centralized workflow for resolving technical requests and tracking chronological interaction logs to maintain context within professional relationships.
The application is delivered as a containerized business tool, utilizing Docker to ensure consistent deployment and availability across different hosting platforms. It employs a process manager to monitor the application runtime and trigger automatic restarts.
The platform integrates internal project documentation capabilities for organizing task lists and long-term goals through markdown files. It further maintains a relational database schema to provide persistent, queryable audit trails for client history and support tickets.