Botkit is a multi-platform chatbot framework designed to build conversational bots that operate across different messaging services using a unified interface. It provides a core system for multi-platform development, utilizing a platform adaptation layer to translate service-specific API payloads into a standardized internal format.
The framework features a conversational dialog manager that coordinates multi-turn interactions through state-tracking, branching logic, and scripted flows. It employs a message processing middleware pipeline to intercept, normalize, and enrich incoming and outgoing messages before they reach the bot handlers.
The project covers a wide range of capabilities including rich UI component management for interactive cards and modal dialogs, and conversation management through keyword triggers and slash commands. It supports various integration targets through specialized adapters for Slack, Facebook Messenger, Webex Teams, and SMS, alongside tools for conversation state persistence and webhook authenticity verification.
A command-line project scaffolder is provided to generate standardized project structures and boilerplate code for new bot developments.