1 repo
Awesome GitHub RepositoriesWorkload Management Systems
Tools for defining capacity policies and assigning tasks based on team or agent availability.
Distinguishing note: No relevant candidates found; focuses on operational capacity and policy enforcement.
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Awesome Workload Management Systems GitHub Repositories
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- chatwoot/chatwoot
chatwoot/chatwoot
27,330View on GitHubChatwoot is a self-hosted, omnichannel customer support platform designed to aggregate messages from diverse social and digital channels into a single, collaborative team inbox. It provides organizations with full data ownership and control over their support infrastructure, ensuring strict logical separation of customer data through multi-tenant architecture. By centralizing communication, the platform enables teams to manage, route, and resolve inquiries within a unified workspace that maintains complete interaction history for every contact. The platform distinguishes itself through an eve
Chatwoot defines custom conversation limits and assigns them to specific agents to ensure balanced workloads based on experience.
Rubyactioncablechat-widgetconversation
