1 repo
Centralized views aggregating interaction history and user data across multiple touchpoints.
Distinguishing note: Focuses on the holistic view of a customer rather than raw data storage.
Explore 1 awesome GitHub repository matching business & productivity software · Unified Customer Profiles. Refine with filters or upvote what's useful.
Chatwoot is a self-hosted, omnichannel customer support platform designed to aggregate messages from diverse social and digital channels into a single, collaborative team inbox. It provides organizations with full data ownership and control over their support infrastructure, ensuring strict logical separation of customer data through multi-tenant architecture. By centralizing communication, the platform enables teams to manage, route, and resolve inquiries within a unified workspace that maintains complete interaction history for every contact. The platform distinguishes itself through an eve
Provides a complete interaction history across all channels to enable context-aware support.