1 repo
Awesome GitHub RepositoriesRouting Strategies
Mechanisms for distributing incoming requests or tasks to appropriate team members.
Distinguishing note: Focuses on automated assignment logic for support teams rather than network traffic routing.
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Awesome Routing Strategies GitHub Repositories
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- chatwoot/chatwoot
chatwoot/chatwoot
27,330View on GitHubChatwoot is a self-hosted, omnichannel customer support platform designed to aggregate messages from diverse social and digital channels into a single, collaborative team inbox. It provides organizations with full data ownership and control over their support infrastructure, ensuring strict logical separation of customer data through multi-tenant architecture. By centralizing communication, the platform enables teams to manage, route, and resolve inquiries within a unified workspace that maintains complete interaction history for every contact. The platform distinguishes itself through an eve
Chatwoot distributes incoming conversations to agents in a rotating order to ensure every team member receives an equal workload.
Rubyactioncablechat-widgetconversation
