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Awesome GitHub RepositoriesOmnichannel Support Platforms
Unified interfaces that aggregate customer communications from multiple channels into a single dashboard.
Distinguishing note: Focuses on the aggregation of customer support channels specifically, rather than general communication tools.
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Awesome Omnichannel Support Platforms GitHub Repositories
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- chatwoot/chatwoot
chatwoot/chatwoot
27,330View on GitHubChatwoot is a self-hosted, omnichannel customer support platform designed to aggregate messages from diverse social and digital channels into a single, collaborative team inbox. It provides organizations with full data ownership and control over their support infrastructure, ensuring strict logical separation of customer data through multi-tenant architecture. By centralizing communication, the platform enables teams to manage, route, and resolve inquiries within a unified workspace that maintains complete interaction history for every contact. The platform distinguishes itself through an eve
Aggregates messages from multiple social and digital channels into a single team inbox.
Rubyactioncablechat-widgetconversation
