1 repo
Awesome GitHub RepositoriesCustomer Satisfaction Analytics
Tools for measuring and analyzing customer feedback, support quality, and service performance metrics.
Distinguishing note: Focuses specifically on customer-facing satisfaction metrics and support quality analysis rather than generic business intelligence or system monitoring.
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Awesome Customer Satisfaction Analytics GitHub Repositories
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- chatwoot/chatwoot
chatwoot/chatwoot
27,330View on GitHubChatwoot is a self-hosted, omnichannel customer support platform designed to aggregate messages from diverse social and digital channels into a single, collaborative team inbox. It provides organizations with full data ownership and control over their support infrastructure, ensuring strict logical separation of customer data through multi-tenant architecture. By centralizing communication, the platform enables teams to manage, route, and resolve inquiries within a unified workspace that maintains complete interaction history for every contact. The platform distinguishes itself through an eve
Provides built-in dashboards and reporting tools to track customer satisfaction scores, response times, and overall support team performance.
Rubyactioncablechat-widgetconversation
