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Tools for defining operational hours, holiday schedules, and availability status.
Distinguishing note: Focuses on business-hour configuration for support availability rather than general calendar management.
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Chatwoot is a self-hosted, omnichannel customer support platform designed to aggregate messages from diverse social and digital channels into a single, collaborative team inbox. It provides organizations with full data ownership and control over their support infrastructure, ensuring strict logical separation of customer data through multi-tenant architecture. By centralizing communication, the platform enables teams to manage, route, and resolve inquiries within a unified workspace that maintains complete interaction history for every contact. The platform distinguishes itself through an eve
Chatwoot sets custom hours for specific dates to mark days as unavailable or add notes for holidays and events.